Privacy Policy & POPIA

1. Information We Collect

When you submit an enquiry or use our website, we may collect personal information such as your name, contact details, company information, and any details you provide in your request. We may also collect basic technical data (such as IP address and browser type) for security and website functionality.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Provide quotations and services
  • Manage our client and business relationships
  • Comply with legal and regulatory obligations
  • Improve our services and communication

We only process personal information where permitted under POPIA, including where it is necessary to perform a contract, comply with legal obligations, or for legitimate business purposes.

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Staff or consultants who need it to perform their work
  • Trusted service providers under confidentiality obligations
  • Authorities where required by law

4. Data Protection & Retention

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. We retain information only as long as necessary for the purpose it was collected or as required by law, after which it is securely deleted or anonymised.

5. Your Rights

Under POPIA, you may request to:

  • Access your personal information
  • Correct or update your information
  • Request deletion (where legally allowed)
  • Object to certain processing activities

7. Contact Us

For any privacy-related queries, please contact us at: info@taxedge.co.za

8. Disclaimer

The information on this website is for general guidance only and does not constitute professional tax, legal, or financial advice. Please contact us directly for advice specific to your situation.